Support

IASE offers full support for all products and modules.

  • All customer questions are answered directly by IASE.
  • IASE service technicians are on call 24 hours a day.
  • IASE products and modules contain no proprietary components; all commercial hardware is available for purchase throughout the United States and worldwide.
  • All mechanical and electrical components used in IASE equipment are stocked in-house so that spare parts can be shipped the same day.
  • Any components from non-domestic vendors are available duty- and tax-free and with reduced shipping costs.
  • Bilingual HMI touch screens, manuals, and documents are available.

All IASE systems are designed in compliance with the following standards:

OSHA, ANSI, NEC, NEMA, UL, IEEE, ASTM, CE, and CSA

IASE representatives can answer any questions about special requirements to these and other codes.